Terms and Conditions
Extended Producer Responsibility [EPR] 25.1.23
LoeBooks will continue to contact customers via email under “legitimate use”
Contact details will
only be used to send information that is tightly related to an originally
expressed interest in our stock and
matters relating. Appropriate processing
of data for the purpose of communication will continue without infringement of
individual rights. Beyond the SagePay payment process no third party will have
access to your data.
We are happy for any book to be returned, should you not be happy with it for any reason, provided that it returned within 7 days of receipt and adequately packed. Where the description is incorrect we will reimburse postage costs, but where it is returned for other reasons we will refund only the cost of the book, provided we receive it in the same condition as it was sent.
Payment
You can purchase directly from this secure website using credit or debit cards. Alternatively you can use Paypal for credit/debit card purchases or phone us with your credit/debit card details. We also accept payment by sterling cheque or a bankers draft in sterling or cash in any major currency to the equivalent value. New customers are asked to pay with their order and we also request payment with all orders over £ 300.
We endeavour to process, pack and send orders within two days of orders being placed. The default post and packing charges are more or less at cost . These charges are for average size and weight books; if a book is particularly heavy we may have to request a small postal surcharge. USA system means that the cost of shipping has had to increase with Royal Mail surcharges.
| Destination & Service | First Item (£) | Delivery Time | Additional Item (£) |
| EUROPE, REST OF WORLD (NOT USA) - Economy Air | £9.75 | 8-12 days | £2.50 |
| UK Royal Mail 1st Class | £5.00 | 1-2 days | £1.00 |
| EUROPE REST OF WORLD (NOT USA) PRIORITY Airmail | £12.50 | 5-10 | £2.50 |
| UK Royal Mail 2nd class | £3.95 | 3-5 Days | £1.00 |
| UK 1st Class Recorded | £5.50 | 2 days | £1.00 |
| USA - Airmail | £15.00 | 5-10 | £3.00 |
| Card Pre-auth only | £0.00 | 0 | £0.00 |
Address
LOEBOOKSLandreyne Manor
Coads Green
Launceston
Cornwall
PL15 7LZ
Telephone
+44(0)1566 782 528
