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Terms and Conditions


Privacy Policy
CHANGES TO DATA PROTECTION – GDPR
The General Data Protection Regulation (“GDPR”) is the new legal framework that will come into effect on May 25, 2018 in the European Union. Building on current data protection laws, GDPR gives every business a new set of obligations and every consumer strengthened rights regarding their data.

LoeBooks will continue to contact customers via email under “legitimate use”

Contact details will only be used to send information that is tightly related to an originally expressed  interest in our stock and matters relating.  Appropriate processing of data for the purpose of communication will continue without infringement of individual rights. Beyond the SagePay payment process no third party will have access to your data.

Return Policy

We are happy for any book to be returned, should you not be happy with it for any reason, provided that it returned within 7 days of receipt and adequately packed. Where the description is incorrect we will reimburse postage costs, but where it is returned for other reasons we will refund only the cost of the book, provided we receive it in the same condition as it was sent.

Payment
You can purchase directly from this secure website using credit or debit cards. Alternatively you can use Paypal for credit/debit card purchases or phone us with your credit/debit card details. We also accept payment by sterling cheque or a bankers draft in sterling or cash in any major currency to the equivalent value. New customers are asked to pay with their order and we also request payment with all orders over £ 300.

Shipping
We endeavour to process, pack and send orders within two days of orders being placed. The default post and packing charges are more or less at cost . These charges are for average size and weight books; if a book is particularly heavy we may have to request a small postal surcharge.
Destination & ServiceFirst Item (£)Delivery TimeAdditional Item (£)
Domestic (UK) Standard£3.502 - 7 days£1.80
Europe Airmail£7.505 - 14 days£3.00
International - Airmail£9.757 - 18 days£4.50
Domestic (UK) first Class£4.751-2 days£1.80
International - Priority Airmail£12.505-10£4.50